Your satisfaction is important to us!
If you’re unhappy with a purchase, we offer a refund policy for eligible orders.
Refunds are processed within 3-7 business days after the request is approved.
All disputes must be reported within 48 hours of receiving the product.
If a dispute is opened, our support team will investigate the issue and provide a resolution.
To request a refund or report a dispute, please email us at info@eplenti.com with your order details and the reason for the request.